How Gorsha Coffee collects, uses and protects your personal information.
This Privacy Policy explains how Gorsha Coffee collects and uses personal information.
GORSHACO LTD, trading as Gorsha Coffee
Company number: 16746560
Contact address: 12A Roehampton High Street, London, SW15 4HJ
Email: hello@gorsha.com
Telephone: +44 7535 912291
Depending on how you interact with us, we may collect identity, contact, account, order, wholesale business, payment-related, communication, marketing preference, technical and website usage information.
We may collect information directly from you, automatically through cookies and similar technologies, and from payment, delivery and other service providers involved in fulfilling your order.
We may use your information to process orders, manage accounts, manage wholesale relationships, provide support, meet legal and accounting requirements, prevent fraud, maintain website security and send marketing where permitted.
Online payments may be processed through third-party payment providers such as Stripe. Gorsha Coffee does not normally receive your complete payment card number.
We may share the information necessary to deliver your order with Royal Mail or other couriers used for a particular order.
Our Website uses WordPress and WooCommerce and is hosted using third-party infrastructure. We may use service providers for hosting, e-commerce functionality, payment processing, delivery, email, IT, security, analytics, maintenance and professional advice.
Our Website may use necessary cookies for carts, checkout, security, login and preferences, and may use other cookies for analytics, marketing or performance. Where required, non-essential cookies will not be set until you make an appropriate choice.
You may unsubscribe from marketing at any time using the unsubscribe option in the message or by contacting marketing@gorsha.com.
We keep personal information only for as long as reasonably necessary. Order and financial records may be retained for around six years where required for tax or accounting purposes.
Some service providers may store or process personal information outside the UK. Where this happens, we will take appropriate steps required by data protection law.
We take reasonable technical and organisational measures to protect personal information, but no internet transmission or electronic storage system can be guaranteed to be completely secure.
Depending on the circumstances, you may have rights to access, correct, erase, restrict, object to processing, receive certain information in a portable format, withdraw consent and complain. Contact hello@gorsha.com to exercise a right.
If you have concerns about how we use your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO).
Our Website and online store are not specifically directed at children. We do not knowingly seek to collect unnecessary personal information from children.
Our Website may link to websites operated by other organisations. We are not responsible for how independent third parties collect or use information once you leave our Website.
We may update this Privacy Policy where our services, suppliers, technology or legal requirements change. The latest version will be published on this page with the updated date.
Gorsha Coffee
12A Roehampton High Street
London
SW15 4HJ
Email: hello@gorsha.com
Telephone: +44 7535 912291